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This Privacy Policy explains how Ink&Hive (“we,” “us,” or “our”), a trading name of United Design Ltd (Company No. 14608172), collects, uses, and protects any information you provide when visiting or interacting with our website. Our registered office is located at 27 Shaftesbury Avenue, Keresley End, CV7 8ND. Ink&Hive operates as a digital marketing agency, and our website is hosted and managed by third-party service providers, primarily Wix.com. We do not directly collect or store personal data from users visiting our site. Instead, any data collection is performed by third-party platforms on our behalf. 1. Information We Do Not Collect or Store Directly We do not engage in direct data collection, processing, or storage of any personally identifiable information (PII) such as your name, email address, phone number, or payment details through our website. Any information you submit through contact forms or other interactive features on our website is processed and stored by our hosting provider, Wix. 2. Third-Party Data Controllers and Processors Our website is built and hosted on the Wix platform, which provides us with website hosting, security, analytics, and contact form management services. Wix operates as a data processor and controller for any personal data collected through the website, under its own privacy policies and terms of use. You can find Wix’s Privacy Policy here: https://www.wix.com/about/privacy. By using our website, you acknowledge and agree that Wix collects, processes, and stores your personal information according to their policies. 3. Types of Data Collected by Wix Wix may collect the following categories of data when you visit our website or interact with Wix-hosted features: Technical Data: IP addresses, browser type, device information, operating system, and other technical information collected automatically via cookies and similar tracking technologies. Usage Data: Pages visited, time spent on the site, navigation paths, and other anonymized user behaviour data used for analytics and performance optimization. Contact Data: If you submit a contact form, Wix may process your name, email address, phone number, and message content as part of form submission handling. 4. Cookies and Tracking Technologies Our website may use cookies and similar tracking technologies through Wix or embedded third-party tools to improve user experience, ensure security, and provide analytics. Essential Cookies: Required for website functionality and security (e.g., session cookies). Performance and Analytics Cookies: Help measure website usage and improve performance. Third-Party Cookies: May be used by embedded services such as social media widgets or marketing platforms. You can control or disable cookies through your browser settings; however, some features of the website may become unavailable if cookies are blocked. 5. Your Rights Regarding Personal Data Since we do not directly collect or hold personal data, your rights to access, amend, or erase information relate primarily to the data held by Wix and other third-party service providers. If you wish to exercise your rights under applicable data protection laws (such as GDPR), including data access, correction, restriction, or deletion, please contact Wix directly or refer to their privacy policy. We are happy to assist you in connecting with the relevant third parties. 6. Data Security and Retention Ink&Hive does not store personal data. Wix employs robust technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Please refer to Wix’s policies for specific details on their security practices. 7. Limitation of Liability Ink&Hive and United Design Ltd (Company No. 14608172) expressly disclaim any liability arising from data collection, processing, or storage practices carried out by third-party providers such as Wix. By using our website, you acknowledge that your data is handled exclusively by these third parties, and you release Ink&Hive and United Design Ltd from any responsibility or claims related to data privacy or security breaches involving such third parties. 8. Third-Party Links Our website may contain links to external websites or services operated by third parties. We are not responsible for their content or privacy practices. We encourage you to review their respective privacy policies before providing any personal information. 9. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date. 10. Contact Information For questions, concerns, or requests related to this Privacy Policy or data privacy, please contact us at: 📧 info@inkandhive.co.uk 📍 Ink&Hive (United Design Ltd) 27 Shaftesbury Avenue, Keresley End, CV7 8ND